Shipping Policy
Processing Time
Orders are processed within 1–2 working days after payment confirmation. You will receive an email or WhatsApp message with tracking details once your order ships.
Delivery Time
We ship across India through reliable courier partners. Standard delivery takes 4-5 working days depending on your location. Remote areas may require additional time.
Shipping Charges
Shipping fees are calculated at checkout. Occasionally, we run free‑shipping promotions; details will be displayed on the website banner or product page.
Order Tracking
A tracking link will be sent to your registered email or WhatsApp number. You can follow the courier’s updates until delivery.
Address Accuracy
Please ensure your shipping address and contact number are correct. Echo Ethnic is not responsible for delays or losses caused by incorrect or incomplete addresses.
Delivery Attempts
Couriers usually make two delivery attempts. If the package is returned to us after failed attempts, re‑shipping costs will be charged to the customer.
Damaged or Lost Parcels
If your package arrives visibly damaged, record an unboxing video and contact us within 48 hours. We will arrange an exchange as per our Return & Exchange Policy.
International Shipping
We currently ship only within India. International shipping will be announced once available.