FAQ's

Q1. How can I place an order on Echo Ethnic?
A1. Browse our collection, choose your size, add the product to your cart, and proceed to checkout.

Q2. What payment methods do you accept?
A2. We accept debit/credit cards, UPI, net banking, wallets, and Cash on Delivery (COD) for India orders.

Q3. Do you ship outside India?
A3. Yes, we ship worldwide. International shipping charges and delivery times vary by country.

Q4. How long does delivery take?
A4. Orders within India take 3–7 business days. International deliveries usually take 7–14 business days.

Q5. How do I track my order?
A5. Once shipped, you’ll get a tracking link by email/SMS to follow your order.

Q6. What is your return and exchange policy?
A6. Returns and exchanges are accepted within 7 days of delivery, provided the item is unused and in original packaging.

Q7. Do you offer custom or bulk orders?
A7. Yes, we provide customization and wholesale orders. Contact us with details for assistance.

Q8. Are all Echo Ethnic products hand-embroidered?
A8. Most products are authentically hand-embroidered. Product details clearly mention the type of embroidery.

Q9. Is Cash on Delivery available?
A9. COD is available across most products in India. For high-value or customized orders, prepaid payment may be required.

Q10. How should I care for my Echo Ethnic outfits?
A10. We recommend dry cleaning for delicate fabrics and embroidery. Follow the care instructions provided on each product.